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View zendesk in videos (18)
A technical man and woman support specialist handles an escalated ticket in all day contact center. She navigates the CRM and knowledge base to achieve First Call Resolution for a client.
00:16
A friendly team of operators with headsets smiles while talking to customers. The diverse group works in a busy call center, helping people and providing good service
00:11
A customer support specialist uses a VoIP headset to handle an inbound service ticket. She updates the CRM while providing remote assistance to ensure customer satisfaction.
00:08
An IT helpdesk technician provides remote support, logging ticket details into a CRM system. She is troubleshooting a user's technical issue in a busy 24 and 7 support center.
00:08
A diverse team of customer support agents works in a modern call center. Smiling operators assist clients over the phone, providing helpful and professional technical support.
00:21
A friendly team of operators with headsets smiles while talking to customers. The diverse group works in a busy call center, helping people and providing good service
00:15
A friendly team of operators with headsets smiles while talking to customers. The diverse group works in a busy call center, helping people and providing good service
00:18
A professional Asian woman with a headset works on her laptop in a bright, modern office. She is focused on helping a customer or talking in an online meeting.
00:08
A Customer Success Manager (CSM) hosts a webinar using a VoIP headset and laptop. She is engaging with clients, providing remote support and ensuring high customer satisfaction (CSAT) scores.
00:12
A Customer Success Manager (CSM) hosts a webinar using a VoIP headset and laptop. She is engaging with clients, providing remote support and ensuring high customer satisfaction (CSAT) scores.
00:11
A focused woman with a headset works at a call center or from her home office. She is typing on her keyboard and talking, helping a customer with their problem.
00:15
A friendly team of operators with headsets smiles while talking to customers. The diverse group works in a busy call center, helping people and providing good service.
00:15
A team of Customer Service Representatives (CSRs) actively handles a high volume of inbound calls in a contact center, working to meet their Service-Level Agreement (SLA) targets.
00:27
A Customer Success Manager (CSM) hosts a webinar using a VoIP headset and laptop. She is engaging with clients, providing remote support and ensuring high customer satisfaction (CSAT) scores.
00:11
A customer support specialist uses a VoIP headset to handle an inbound service ticket. She updates the CRM while providing remote assistance to ensure customer satisfaction.
00:12