On-demand credit pack purchases are not refundable. If you reside outside of Japan, unused credits automatically expire 12 months from the date of purchase. If you are a resident of Japan, unused credits automatically expire 6 months from the date of purchase. If you are a resident of South Korea, you may request a full refund within 7 days after initial purchase, provided no credits have been used. As soon as your payment is processed, you may use your credits to license assets. You authorize us to store your payment method(s) and charge it for all your purchases until you change your payment method. You can edit your payment information anytime in your Adobe Account page. Upon termination of your Adobe Stock account, you will forfeit any unused credits.
If you are placing your order on behalf of your organization, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licenses purchased in this order or future orders.
For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number, or biometric recognition. When you authenticate, you also authorize us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licenses or products.
For Brazil customers, you are acquiring the products from Adobe and therefore you grant Adobe’s payment processing partner the powers necessary to close a foreign exchange (FX) contract or transaction and to remit the funds relating to payments executed via boleto bancario, credit cards, or PayPal. Adobe’s payment processor partner may act on your behalf and does not account for collecting taxes originating from the transaction. This FX agreement and the remittance of payments to Adobe will not change the prices charged by Adobe for its products and you do not need to take any additional steps.
For other customers in Latin America, you grant Adobe and any and all payment processors that process payment transactions on behalf of Adobe the powers to close the FX contract and to transfer the funds relating to payments executed via credit cards. Such payment processors do not account for collecting taxes, which might originate in relation to this transaction. Adobe is not currently required by Chilean government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total. This FX agreement and the remittance of payments to Adobe will not change the prices charged by Adobe for its products and customer does not need to take any additional steps. Payment processor information for each country is available here.